Please rest assured that we will be passing on your feedback to the appropriate management teams. We are working tirelessly to improve and streamline our security procedures for future shows. Although the doors to the venue did open promptly at 7:00 PM, we are still working to refine several new security procedures, which have – on occasion – resulted in delayed entry into our indoor entertainment venue. We certainly understand how frustrating it can be when you are unable to experience the entirety of a show which you have paid to see. Dear Carla H, Thank you for taking the time to review the Soaring Eagle Casino and Resort! We are very sorry to hear that your concert-going experience was anything less than exceptional.
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